With new tech and an old-school helpline, a startup is out to fix India’s ambulance services

In 2013, Antoine Poirson was helping set up a power plant in Rajasthan when an employee was crushed under a solar reflector uprooted by a heavy gust of wind. The man may have survived but the ambulance trip was too long and there were no trained paramedics around.

Poirson never got over the incident—particularly, as he describes it, the “inefficient and unprofessional system which did not perform at all.”

Two years later, in 2015, Poirson met Prabhdeep Singh, who’d worked in the...

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