Why is the NYC subway so bad at explaining its forthcoming contactless payment system?

In late January, when the New York City subway tweeted that MetroCard vending machines across the city would only accept cash that weekend because of a software upgrade, the outcry was swift. The missive was issued by New York’s MTA less than 48 hours before the planned upgrade, and New Yorkers—already beleaguered by a crumbling system and frequent …

Continue reading “Why is the NYC subway so bad at explaining its forthcoming contactless payment system?”

In late January, when...

What feeling does this article give you?
Joy
Disgust
Fear
Anger
Sadness

#hashtags to follow:

New York City [+]    MetroCard [+]    New York [+]    MTA [+]    New Yorkers [+]    NYC [+]   

More #news: