Why Apps for Managing Chronic Disease Haven’t Been Widely Used, and How to Fix It

HBR Staff

In an era where nearly every consumer good and service — from books and groceries to babysitting and shared rides — can be purchased through an electronic transaction on a mobile device, it seems reasonable to think that more and more of our health care can also be managed using apps on mobile devices. Proponents of these apps see the potential of digital technologies to shift care provision from physicians’ offices and hospitals to the patient’s home or anywhere with...

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