When pain is a good thing

There are times when you want to put your user in pain. Yes, pain. Most user experience people talk about the importance of making things simple. Even I talk about how we’re all trained monkeys and we don’t want to be making decisions. Don’t make me think. Don’t put me in any pain. Yet greater pain leads to greater appreciation, and the feeling of accomplishment. It all depends on the motivation of the user and your end goal. Example 1: LinkedIn – Who’s Viewed Your...

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