What the New York Subway Crisis Can Teach Us About Enterprise IT

As New Yorkers wrestle with their ailing subway system, I’ve been struck by the parallels between the challenges the MTA is dealing with and those facing operators of enterprise IT networks. These complex systems have more in common than meets the eye, and there are important lessons here for CIOs about managing large-scale infrastructure.

Both the New York subway and IT infrastructures are complex systems that carry a valuable commodity — workers, on the one hand, data on the other —...

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