Video: What to do when your plane’s engine falls apart at 30K feet

I’ve done my fair share of complaining about the failing levels of customer service on commercial flights these days. The cramped seats, long delays, bumped passengers and lack of amenities are enough to drive an otherwise stable person (or genius) to drink. But now that we’ve seen what the passengers of United Flight 1175 to Hawaii had to go through today perhaps I’ll cut them a bit of slack.

Most of the passengers watched in horror as parts of the starboard engine began coming undone...


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