VA Inspector General: Suicide hotline left some veterans on hold up to 30 minutes

The Inspector General for the Department of Veterans Affairs released a report Monday which found needed improvements to a suicide hotline for veterans have not been made. The report said many veterans who called the hotline were being routed to overflow call centers and some were being placed in a queue for up to 30 minutes waiting for their call to be answered.

The Veterans Crisis Line (VCL) was established in 2007 and answers roughly 500,000 calls a year. The goal was to have no more...

What feeling does this article give you?

#hashtags to follow:

Inspector General [+]    Department of Veterans Affairs [+]    Monday [+]    Veterans Crisis Line [+]    VCL [+]   

More #news: