Using Smiley Faces In Work Emails Portray Low Competence, Study Finds

Smiling emoticons in work related e-mails portray low competence, according to a new study. The paper published in the journal Social Psychological and Personality Science on July 31 also suggested such emojis could undermine information sharing and may not create a positive reaction regarding the communication. The study was conducted by researchers from Ben-Gurion University of the Negev (BGU), Beer-Sheva, Israel; University of Haifa, Israel; and Amsterdam University, The Netherlands.

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