Thinking About SMS Appointment Reminders? Here are 8 Reasons Your Business Needs Them

Less than 5% of scheduled appointments are canceled after a customer gets a text reminder. This is according to the new infographic by SpotOn. The report also points out text messages have an open rate of 98%.

Those are great numbers no matter how you look at them. And for small business owners, SMS provides a cost-effective tool for engaging with consumers to deliver quality customer service.

The Co-founder of SpotOn, Zachary Hayman, explained how mobile technology will continue to provide...

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