Thanks to NBN, Aussie internet complaints hit new all-time high

The two largest telcos in Australia, Telstra and Optus, have blamed the complicated and underperforming NBN service as being responsible for the unprecedented increase in complaints that the two service providers received in the last financial quarter.

A report published by the Telecommunications Industry Ombudsman titled ‘Complaints in Context’ aims to measure and rank the industry’s carriers based on the level of complaints they receive per quarter.  

TIO's 'Complaints in Context'...

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