Starbucks’ New Mobile Store Should Have Small Business Owners Thinking

Starbucks (NASDAQ:SBUX) is finding new ways to integrate mobile technology and artificial intelligence into its stores.

The coffee giant recently announced that it will test a new store model at its headquarters where all customers place their orders and pay via mobile, instead of waiting in line to deal with cashiers.

And a few months ago, the company also began testing an AI barista that could help customers place their orders via mobile. This would potentially mimic the experience that...


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