Springfield McDonald's self-service kiosks aim to reduce hassle for customers (photos, video)

Two more McDonald's locations in Springfield and West Springfield will be the next to get the kiosks. Look for them soon on the MassPike as well. Watch video

SPRINGFIELD -- When Daniel Ashburn found self-service kiosks in a McDonald's on vacation in Florida, he was skeptical.

Now that he has them in one of the fast-food restaurants he owns and operates here in Western Massachusetts, he's a believer.

"It's like a cellphone," said Ashburn....

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