Some Analysts Have Doubts About Consumer Reports’ Dismissal Of Microsoft’s Surface Line

Based on a survey of 90,000 PC owners, the venerable product-testing organization said it would no longer recommend any Surface tablet or laptop.

On Thursday, Consumer Reports said that it could no longer recommend Microsoft’s Surface tablets and laptops. It based its statement on its annual user survey, which found that a quarter of all Surfaces malfunction within two years of use. That’s a sweeping commentary of a whole line of machines.

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