Back in the bad old days of battleship gray UI, rounded corners made up with GIF files, and “Best Viewed With Netscape Navigator 3.0” badges, businesses just wanted their software teams to ship — quality be damned! So, which software team KPIs would lead to delivering better? In today's modern software world, things are much different. Technology leaders are expected to deliver on time.
Poor software team KPIs lead to poor user experiences.