Salesforce CEO Marc Benioff says there's a major shift happening in business software (CRM)

Salesforce CEO Marc Benioff says there's a huge shift taking place in the business software space that'll shape the future: smarter and more predictive software.

Speaking at the Forbes CIO Summit on Monday, Benioff shared his thoughts on the future of enterprise software and pointed out that systems capable of analyzing data and recommending the right course of action will be where the next wave of opportunity comes from.

"This will be the huge shift going forward, which is that everybody...

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