Retail CIO improves project management for POS push

Point-of-sale (POS) system upgrades tend to rank right behind ERP overhauls in terms of complexity. Absent proper project management and data governance, the result is a serious IT headache. That's exactly the situation Marc Kermisch jumped into when he joined Red Wing Shoes as CIO in 2014.At the time, the maker of work boots and shoes was struggling to upgrade its 15-year-old sales system.

Red Wing Shoes

Marc Kermisch, CIO of Red Wing Shoes.

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