Report is no surprise to most MBTA riders

Fuming commuters at South Station say they don't need a federal report to know the MBTA and commuter rail operator Keolis are running one of the nation's worst systems -- except one tall redheaded former governor, that is:

Maria Johnson, Milton: “Every day, it’s a wish and a prayer. ... They just have to get better. The thing is, every two years there’s a fare increase. To me it’s like they’re being rewarded.”

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