Prevent Email Horror with a 2-Minute Send Delay

Marketing manager Grier was just plain tired of colleagues playing the expert in her domain. When a designer sent her an e-mail questioning her choice of quotes for a new product brochure, she snapped.

“How about you do your job, and I’ll do mine!” she typed back rapidly and punched “send.” A split second later, she wished she hadn’t. Her better self knew that a dose of circumspection would have saved her from the now face-to-face damage control she had to do with an...

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