Pilot hand-delivers to passenger engagement ring she lost at the airport

How's this for some customer service: After a United Airlines gate agent discovered a passenger's missing wedding/engagement ring, she gave the ring to a pilot, who personally dropped it off at the passenger's home in San Francisco.

Brit Morin tweeted that somewhere between New York City and Jackson Hole, Wyoming, last week, the ring went missing. After a gate agent discovered it, the agent put the ring away in a safe, then gave it to the pilot for a very special delivery. The captain...

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