Nintendo America boss says the firm’s in “fact-finding mode” regarding Switch Joy-Con, screen scratching issues

Nintendo of America president Reggie Fils-Aime has said the company has gone into “fact-finding mode” in order to figure out what is causing Switch issues reported by consumers.

Speaking with Time, Fils-Aime touched upon reports of Joy-Con connection issues as well as reports of the dock scratching the Switch tablet screen.

“We’ve seen the inquiries, and we here in the Americas are looking at all the information we can get our hands on,” he said. “We want as much consumer...

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