Nearly 20 Percent of Shoppers Have Had a Delivery Package Stolen — but They’ll Still Order Online This Holiday Season

A growing number of consumers will split their shopping between stores and online this holiday season — but for the latter platform, there’s a huge hiccup. One in six customers (17 percent) surveyed by retail research firm The NPD Group Inc. reported having had a delivery package stolen. And what does that mean for the upcoming holiday rush? Not much, according to NPD. “While stolen packages are certainly a frustration, they may not have a large impact deterring typical delivery of...

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