Monica makes it happen while ‘on hold’ with management — and Bronx woman gets her heat

THE BRONX — Felicita Ramirez from the Bronx don’t have consistent heat — like so many families in New York this winter.

“I live right next to the boiler room and I still can’t feel the heat," Ramirez said. "It’s a slap in the face."

PIX11 News called management, and while on hold, a manager sent two workers right away, promising a motor was replaced. Ramirez has a NYCHA Section 8 voucher.

A spokesperson for the New York City Housing Authority said, “We performed a full...

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