Make Your Team Less Hierarchical

The cargo door of an aircraft opens at 25,000 feet. The dark, freezing air rushes in and swirls around the Special Operations Forces (SOF) team that stands on the ramp of the aircraft, ready to jump. Their team leader stares into the darkness through his night vision goggles. He spots what he’s looking for, raises a hand, and then quickly points into the dark. Without hesitation, the team dives silently into the blackness.

Most of us have read about elite teams, seen them depicted in...

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