It will soon become more common to get a mortgage online, but human advisers are here to stay

TORONTO — Sometime in the near future, the majority of mortgage applications in Canada will be completed online or with a chatbot, mortgage expert Rob McLister predicts.

McLister, who runs mortgage comparison website RateSpy.com, says unlike the United States and the United Kingdom, Canada has been slow to adopt technology — whether its using artificial intelligence or online applications — in the mortgage industry. But he expects that soon will change.

“Most people someday will not...

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