IT Crowding: How Companies Are Managing the Increasing Demands on Tech Support

Today, virtually every company is a technology company, at least in part. Whether businesses are facing a major new marketing push, location expansion, or equipment upgrade, smooth collaboration between various departments and the information technology (IT) team is essential.

A recent survey from Chicago-based business consultancy West Monroe Partners found that more than half (53%) of respondents said they’re working more with their IT teams, and 43% of those respondents said they had...

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