How to support the accelerating growth of the used smartphone market

Although many consumers will be replacing their smartphones to purchase the new flagships that Apple, Samsung, Google and others are launching, their old devices will not wither and die. They’ll most likely be integrated into the growing market of used and refurbished phones. According to IDC, used smartphones will triple in sales by 2020 and become a $30 billion market. This secondary market will be especially attractive to the millions of people who can’t afford the insanely expensive...

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