How to Recover from a Cultural Faux Pas

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We’ve all been there: You’re talking to someone from another culture — perhaps while on a business trip or working with a colleague on a project — when you get a sinking feeling that you’ve made a mistake. Maybe it was a joke that misfired, an unintentional violation of personal space, or a misreading of the context and cues that resulted in someone losing face.

If the mistake happened in your own culture, you could quickly recover, because you’d have a...

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