How to Handle Negative Feedback

There’s no shortage of advice about how to react to negative feedback. Whether the critic is a boss or a co-worker, the same familiar guidance is consistently presented: Listen carefully, don’t get defensive, ask for time.

There’s nothing wrong with these three suggestions, of course. But at the moment when an unhappy colleague is telling you loudly that the project plan you created left out some obvious key components, or your boss is taking you to task for the stumbles you made in...

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