How Saks Fifth Avenue’s 10022-SHOE Mecca Changed Shopping

“I remember it like it was yesterday,” Tracy Margolies, Saks Fifth Avenue’s chief merchant, said while sitting among designer shoes at the retailer’s flagship location in New York.  Ten years ago this week, Saks introduced its colossal 10022-SHOE mecca. “We were here the night before, until all hours of the night, setting up the floor,” she said. “It was a big move.”  So big that it deserved its own ZIP code. The launch of Saks’ shoe salon sparked an aggressive response...

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