Handyman knew how to craft friendships

Bill “Guillermo” Martinez arrived at my door for the first time looking like a person who’d recently disembarked a cruise ship. He had on a denim shirt, sweater vest and sandals. It wasn’t until I looked closely that I noticed his clothes were covered with a fine spattering of paint.

Handymen from Craigslist had been coming for days. They all had baggage. There was the registered sex offender. And the twitchy guy who wanted to be paid upfront. Guillermo, whom I found through a...

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