Hackers of the world: United

FOR companies, there are two strategies for dealing with people who uncover flaws in their IT security: a right way and a wrong way. Our leader on hacking this week tells of the approach that Volkswagen took when a group of academics informed it that they had uncovered a vulnerability in a remote-car-key system: the firm slapped a court injunction on them. It is difficult to conceive of an approach more likely to be counter-productive.

United Airlines, it seems, has a far more enlightened...

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