ERP emergency: Get us a real project manager!

Some lessons are more painful to learn than others. My pain point hit its peak when I had the misfortune of being on a team implementing a new ERP system that was, to put it mildly, fraught with errors from beginning to end.

I had been at "Company W" for nine months when the bosses formed a committee to search for a new ERP system. After six months, they settled on one that was highly customizable, which Company W wanted so that it wouldn't have to change much of its home-grown ERP...

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