Equifax customer service was apparently not informed about its hack

Today Equifax disclosed that private customer data was breached earlier this year, which impacted 143 million people. Already the company announced a destination website to help people who have been impacted. One big problem remains: Equifax’s customer service employees don’t seem to know about the breach yet. When we called the dedicated hotline Equifax has set up to … Continue reading “Equifax customer service was apparently not informed about its hack”

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