The video begins with Trooper Brian Encinia pulling Sandra Bland over for "improper lane change." He asks for her license and when he returns with the ticket (a warning ticket), he asks why she's upset.Trooper Encinia: OK, ma'am. Are you okay?
Sandra Bland: I'm waiting on you, this is your job.
Trooper Encinia: You seem very irritated.
Sandra: I am. I was getting...