Conducting Usability Tests in Production

Usability testing in a real-world environment (production environment) gives us insight into how users actually use our product in their day-to-day lives. It is one thing to run a test in a lab setting, but it is another to have users try features while they are walking, running to the airport, stressed, and sleepy.

No matter how hard we try, it is very difficult to truly simulate how our apps behave in our production environment. We can run focus groups, run beta tests in a beta...

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