BMO Harris undergoes U.S. strategy shift with emphasis on digital, mobile apps

Bank of Montreal is revamping its U.S. digital operation and targeting small businesses in the Midwest to boost growth at its BMO Harris Bank lender.

The new U.S. strategy, which also emphasizes mobile apps to woo more retail customers, is part of the changes being introduced by ErminiaErnie” Johannson, who relocated to Chicago from Toronto after being appointed group head of U.S. personal and business banking in February.

“Scale is now based on what you can do in digital,”...

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