Betamax or VHS: EMRs are 100 times worse

I can’t help myself from telling patients how things really work in health care. But I feel they have a right to know.

When I see new patients their jaw usually drops when I sit down with them next to the computer with a stack of papers held together with a rubber band or a gigantic clamp and with yellow sticky notes protruding here and there with words like LAB, ER, and X-RAY.

Patients always assume that medical records transfer seamlessly between practices. They don’t, even between...

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