A.I. and speech advances bring virtual assistants to work

ORLANDO, Fla. – Speech recognition technologies have improved so much in recent years – thanks to cloud computing and advances in machine learning – that the virtual assistants created by Amazon, Google and Apple have quickly become popular with consumers.

So it should come as little surprise that the underlying natural language technology is making inroads at work, too.

[ Related: Cortana explained: How to use Microsoft's virtual assistant for business ]

“I would say that it...

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