A few choice words from United’s CEO has investors calling for his resignation

Quarterly earnings calls are a numbing ritual of the corporate business world. Executives recite dry numbers and offer sunny assurances of continued growth. Analysts ask about financial minutiae, to ferret out details to help them predict future earnings.

But every once in a while, the veneer cracks, something unexpected happens, and earnings calls justify their existence.

That happened this week on the call of United Continental Holdings, parent of the beleaguered United Airlines, when...

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