9 Smart Tactics Independent Retailers Can Use Now to Boost Business

“It is imperative that retailers learn from each other and ensure that we are providing a customer experience that makes shoppers feel like a king or queen.” That was the message from Dan Ungar, president of Lyndhurst, Ohio-based Mar-Lou Shoes at a presentation on best practices, hosted today by the National Shoe Retailers Association at FN Platform. Ungar was joined on the stage by Jody Finnegan, owner of 12th Street Shoes in Bellingham, Wash., and Megan Sadjak, director of marketing...

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